What are your delivery charges ?
Free delivery anywhere in mainland UK, however if you live in Devon & Cornwall or the Scottish highlands there will be a small delivery charge to pay.?
How long does delivery take??
Once you place your order, you will receive an email and/or a text message with your delivery details. If the item is in stock, delivery will take 5 - 7 working days, however if the item is out of stock , delivery can take up to 14 days, either way we will let you know.
Can I view the products in person?
We do not own any showrooms or physical shops with the products on display. Once handed over by the manufacturers, our items are stored in boxes in our warehouses.
Where are you based?
We are an online business, mainly dealing out of London. Our products are stored in warehouses all over London.
Do you build the furniture upon delivery?
Our Plush Velvet/Crushed Velvet beds are not ready made, and will require self assembly, this is not hard and should take no longer than 15 minutes for a person with little DIY knowledge to assemble,
All our furniture that is LONDON DELIVERY ONLY is ready made, and on the rare occasion it isn't ready made we will assemble it on site.
Will you call before delivery?
We will call on the day of the delivery , and give you a 2 hour window of when to expect your delivery, so no waiting around the whole day.
Will my mattress fit your beds?
Our beds are built to standard UK sizes. We recommend buying one of our UK mattresses so we can ensure it will fit, as some people purchase mattresses using a US size guide, which is marginally different to standard UK mattress sizes.
Standard UK mattress sizes are:
Single 3ft width x 6ft 3 inches length
Double?4ft 6 inches x 6ft 3 inches length
King Size?5ft width?x 6ft 3 inches length
Superking Size?6ft?x 6ft 3 inches length
How do I return an item?
If your product is faulty we offer a replacement or returns service as required by UK Consumer Rights.??